CANCELLATION POLICY
Consider this policy prior to purchasing a reservation.
Please understand at the time of booking your reservation you immediately prohibit other people from reserving and utilizing that campsite; therefore, they will go elsewhere to locate a facility for that date.
The name of person on the reservation will be the only person who can cancel or reschedule a facility reservation. All cancellations or requests to reschedule date of reservation cannot be done online and must be made by calling and /or emailing the park office in which the rented facility is located at least 14 days in advance of the original reservation arrival date.
If a facility reservation is cancelled by Hancock County Conservation Board due to a natural disaster or if by some means the facility is unusable, a full refund will be issued to the person that made the original reservation.
REFUND POLICY
Consider this policy prior to purchasing a reservation. The refund policy is valid only for complete order cancellations.
The fee charged for two nights of camping is NONREFUNDABLE, as well as the MCP.com processing fee. All other camping fees may be refunded if; refund request is received at least 14 days in advance of the original arrival date of the camping reservation. Requests must be made to the HCCB main office at 641-923-2720. Refunds will be mailed in the form of a check in the name of the original reservation holder.
